Recurring alarm inspections, never missed.
Alarm and security systems need regular testing, and monitored accounts need routine service. TraceLock schedules the recurring visits, dispatches the day, and keeps each device, zone, and test result on the site record.
The friction you already know.
Test intervals that drift
Systems are on a test schedule right up until a busy month buries it.
On TraceLock: recurring inspections and service visits generate on cadence and surface in triage before they lapse.
Device lists you rebuild every visit
What panels, zones, and cameras are on this account again?
On TraceLock: every device lives on the site record with its history, so the tech arrives knowing the system.
Service calls with no paper trail
A monitored account gets a service visit and there’s no record of what was tested.
On TraceLock: log the test result per zone, capture a photo and signature, and store it against the account.
Lead to signed, one thread.
The same five moves, whatever you service. Each stage hands clean data to the next, so nothing gets re-entered.
Set the cadence
Monitored accounts and inspection intervals both become recurring visits.
Tests repeat
Annual and periodic tests generate their own visits automatically.
Route the day
Group service visits by area, attach the device and zone list.
Test & log
Walk the zones, test each device, photo and note the findings.
Report & invoice
The service report and invoice are ready before the tech leaves.
Every zone and device, on the phone.
Techs open the account, see the full device and zone list, test each one, and log the result. Battery swaps, camera checks, and added zones all attach to the site with photos and a signature so the account history stays complete.
The whole operation, one login.
The same modules that run our flagship fire-safety business, pointed at your work. Deep where it counts, honest about the rest.
Scheduling & recurring visits
Recurring schedules from a template, a drag-and-drop calendar, and auto-assignment by skill and availability. Set it once, it repeats.
Triage - nothing slips
Every unscheduled job, overdue visit, and open deficiency in one live board. The work that needs a decision never falls through.
Routing & dispatch
Group the day’s stops by area, send each tech their route, and cut the windshield time between calls.
Quotes & invoices
Quote, get it signed, convert to an invoice, and sync to QuickBooks and Stripe. Money stops leaking between the truck and the office.
Offline field app
iOS and Android. Scan, check off the job, capture photos and a signature. Queues offline in a dead zone, syncs the moment you have bars.
Equipment & asset tracking
Every unit you service, its full history, and what’s due next - tagged, searchable, and tied to the site.
Customer records
One record per customer: sites, contacts, job history, and documents. An optional portal lets them see and book work themselves.
Reports & exports
Signed PDF reports, one-click record bundles, and a full CSV export of your own data, any time you want it.
Honest about records.
TraceLock is not an alarm or life-safety certification and does not connect to a central station. What it does is keep your inspection results, device lists, service records, photos, and signatures in one place, timestamped and exportable.
When a customer or an authority wants proof a system was tested, the report prints clean and exports with the rest of your data.
Put your next job on TraceLock.
30 days free. Bring your customer list and a coffee. We’ll have you running live work before the next call-out.