Features

Everything a fire-safety shop actually needs.

Six modules, one login, zero rekeying. Pick a module below to jump in, or read top-to-bottom.

Module 01

Sales & lead management.

Every inbound lead — web form, phone, referral — lands in one inbox. Assign, assess, and move cards across the pipeline. No more "I thought you were calling them back."

Unified leads inbox

Web form, inbound email, phone notes, manual entry — all land as cards in one view.

Territory routing

Auto-assign to the right crew by ZIP, radius, or skill tag. No office manager in the middle.

Site assessment

Structured checklist: devices, square footage, access notes, photos. Feeds the quote.

Pipeline analytics

Win rate, stage velocity, cohort retention — all without exporting to a spreadsheet.

Stale-deal alerts

Quotes untouched 5+ days surface at the top. No lead dies of neglect.

Dedupe & merge

Phone, email, address fuzzy-match catches "same customer, second inquiry" automatically.

Module 02

Quoting & proposals.

Send a branded quote in 90 seconds. Track opens, let the customer e-sign, capture a deposit, flip the card to "won." No PDF round trips.

Rate cards

Per-service, per-customer, per-region pricing. Build once, reuse forever.

Reusable templates

Start from last year's scope in one click. Edit line items, update pricing, send.

Open-tracking

See when the customer opens and which line items they hover. Follow up with context.

Client e-signature

In-browser signing, legally binding, no DocuSign seat required.

Deposit capture

Stripe-powered deposits on accept. Money hits the bank before the truck rolls.

Version history

Every quote revision stored. "What did we send in v2?" is a click away.

Module 03

Customers & sites.

Signed quote → customer record → QuickBooks sync, automatic. Multi-site hierarchies for HQs with buildings and zones. Renewal schedule baked in.

One-click conversion

Won → Customer creates the record, syncs to books, prompts first visit.

Multi-site hierarchies

HQ → buildings → zones → devices. Roll up reports, bill at any level.

Renewal timeline

Every annual/quarterly/monthly obligation visible at once. Auto-creates jobs.

Communication log

Every email, SMS, call note — in one timeline, searchable.

Lifetime value

Total billed, open AR, job count, win rate on renewals — per customer.

Contacts & roles

Facilities manager, AP contact, on-site super — each with their own permissions.

Module 04

Jobs & scheduling.

Drag-and-drop schedule with crew capacity and routing baked in. Recurring jobs so the annual fire-alarm inspection shows up every year without anyone remembering.

Week · day · crew views

Same data, three perspectives. Drag between them without losing state.

Recurring templates

Set an annual cadence once. The job writes itself every year.

Capacity warnings

Flag over-scheduled techs before you hit save, not after.

Route optimization

Order a crew's day by drive time. Google Maps ETAs baked in.

Auto SMS / push

"Heads up, your tech is 20 min out." Confirmations, reminders, arrivals.

Time & materials

Tech taps a timer on arrival. Parts from the van get logged against the job.

Module 05

The field app.

Native iOS and Android, offline-first, built for one hand and no signal. Prints tags to Zebra over Bluetooth, captures signatures, voice-to-notes, photos.

Native iOS + Android

Not a wrapped webview. Fast, offline-first, one install per tech.

Offline-first sync

A full day of work with no bars. Syncs quietly when you're back on cell.

Zebra / Brother print

Bluetooth tag printing from the jobsite. No van-tethered laptop.

One-tap pass

Walk a device list, tap pass/fail/note. The PDF writes itself at the end.

Voice-to-notes

Talk while you work. Whisper transcribes to the job record.

Photos + annotations

Tap a photo, circle the bad wire, it's on the report. Zero desktop touches.

Built for thumbs, not mice.

Everything a tech needs is a one-handed tap. Start timer, mark device passed, capture signature, print tag, close job. 44-pt targets. Dark by default because job sites are bright.

iOS min
iOS 15+ · all devices
Android min
Android 10+ · API 29
Printers
Zebra ZQ · Brother RJ · ESC/POS
Offline
30+ days of queued work
Module 06

Compliance & reporting.

NFPA-style PDFs, signed audit CSVs, tag QR codes that deep-link to the record. When the city inspector asks, you send a link.

NFPA-style PDFs

Branded, signed, line-per-device. AHJ-ready on first submit.

QR-coded tags

Every printed tag deep-links to the digital record. Scannable by the AHJ.

Signed audit CSV

Every record change — cryptographically signed, exportable, un-editable.

Client portal

Your customers log in, see every job, pull every report. Fewer "can you email me that?"

Retention & holds

Keep data 7 years, 10, forever — your rules. Legal holds freeze deletion.

Custom report templates

Per-AHJ formatting. Upload a template, map fields, done.

Module 07

Integrations & platform.

Accounting, payments, printing, SMS, maps — the systems that shouldn't go away just because you got a new tool.
QB

QuickBooks & Xero

Bi-directional sync for customers, invoices, payments. Your accountant doesn't switch anything.

$

Stripe

Quote deposits, invoice pay-by-link, ACH pull for recurring contracts.

MS

Microsoft 365 & Google

Calendar two-way sync, email SSO, contacts. No duplicate entry.

SL

Slack + Teams

Alerts on won deals, failed inspections, overdue invoices — piped to a channel.

TW

Twilio SMS

Job confirmations, on-the-way alerts, signature requests. Pay per message.

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REST API + webhooks

Full read/write API on Business and Enterprise. Webhooks for 40+ events.